This policy explains how BSOO collects, uses, stores, and shares personal information when you use bsoo.ca, contact us, or submit a business listing.

1. Who we are

BSOO operates an online local business directory and information website serving Vaughan, York Region, and nearby communities. In this policy, “BSOO,” “we,” “us,” and “our” refer to the operator of bsoo.ca.

2. Information we collect

We may collect information that you provide directly, including:

• Your name, email address, phone number, and message when you contact us.
• Business names, descriptions, service categories, service areas, addresses, websites, images, and other information submitted for a directory listing.
• Account or login information used to submit or manage a listing.
• Payment and billing information if paid listing or promotional options are offered. Payment details may be processed by a third-party payment provider.

We may also collect technical information automatically, such as IP address, browser type, device information, referring pages, pages visited, and cookie or similar technology data.

3. How we use information

We may use information to:

• Operate, maintain, secure, and improve the website and directory.
• Review, publish, update, and manage business listings.
• Respond to questions, listing requests, and support inquiries.
• Process payments when paid services are used.
• Prevent spam, fraud, abuse, and security incidents.
• Understand website use and improve content and services.
• Meet legal, regulatory, and recordkeeping obligations.

4. Public business listings

Information submitted for a directory listing may be displayed publicly. This can include the business name, description, service areas, address, phone number, email address, website, images, and other business details. Do not submit personal information that you do not want displayed publicly.

5. Consent and choices

By submitting information, you consent to its collection, use, and disclosure for the purposes explained at the time of collection and in this policy. You may withdraw consent where permitted by law, although this may limit our ability to provide certain services.

6. Cookies and third-party tools

BSOO may use cookies and similar technologies for essential website functions, security, performance, and analytics. The site uses services such as Google reCAPTCHA to help prevent spam and abuse. Third-party tools may collect technical information under their own privacy policies. You can control many cookies through your browser settings, but disabling them may affect website functions.

7. When we share information

We may share information with service providers that support website hosting, security, email, analytics, directory management, and payment processing. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer. We do not sell personal information.

8. Retention and safeguards

We keep personal information only as long as reasonably needed for the purposes described in this policy, legal requirements, dispute resolution, and recordkeeping. We use reasonable administrative, technical, and organizational safeguards, but no online system can guarantee complete security.

9. Access and correction

You may ask to access or correct personal information that we hold about you, subject to applicable law. Business owners may also request changes to or removal of a directory listing. We may need to verify your identity or authority before completing a request.

10. External links

The website contains links to independent businesses and third-party websites. BSOO does not control their privacy practices. Review their policies before providing personal information.

11. Children’s privacy

BSOO is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to this policy

We may update this policy as the website, directory, or legal requirements change. The latest version will be posted on this page with a revised date.

13. Contact us

For privacy questions, access or correction requests, or listing-removal requests, email info@bsoo.ca.